Connact Networks · Questions and answers
Questions and answersWhat institutions ask before they get in touch.
What Connact Networks is, how it compares with other options, where it runs, and how an engagement is priced. If your question is not answered here, ask us directly.
What Connact Networks is
What is Connact Networks?
Connact Networks designs and delivers private, branded member networks that institutions own. Members find each other, meet in open communities and private circles, and stay connected all year. Each network is designed, branded and deployed as a separate product for one institution, on a shared foundation that Connact keeps current.
Who is Connact Networks built for?
Institutions that treat their community as long-term infrastructure. Most fit one of four models: year-round event and summit networks, government and expert collaboration, professional and membership communities, and innovation and challenge ecosystems. Alumni and leadership networks and partner or customer ecosystems are built in the same way.
Is it a community platform or a verification product?
A community platform first. Members build profiles, find people by expertise and topic, join open communities and members-only circles, and connect and message each other. Verification sits underneath: credentials and participation are recorded as dated facts that someone outside the network can check, so members can rely on who they are dealing with.
What can members actually do in the network?
Claim a verified profile with their credentials attached, find people by expertise and topic, join open communities and members-only circles, connect with each other, message in threads, and contribute work that can be reviewed and recognised. What differs from a conventional community platform is that participation and recognition are recorded as dated facts a stranger can check, rather than as a score that only means something inside the product.
Where is Connact Networks based?
The team is based at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE. Networks are deployed in a Connact-managed cloud, in the institution’s own cloud, or with in-country data residency where it is required.
Compared with other options
Is this a self-service community platform we configure ourselves?
No. Connact Networks is a productised enterprise service. We bring a reusable foundation, then design, integrate, brand and deploy a distinct product for your institution. There is no signup, no tenant and no template gallery.
How is it different from community software such as Circle, Mighty Networks or Hivebrite?
Those are subscription products: each customer sets up a community inside a platform the vendor hosts for many customers. Connact Networks delivers a separately named product for one institution. It is designed around that institution’s members and governance, integrated with its own CRM and identity systems, licensed for the whole institution rather than per seat, and can be deployed in the institution’s own cloud or country. Full data export is included at no cost.
Should we build a community platform from scratch instead?
A build from zero spends most of its budget recreating what every network needs: profiles, a directory, communities, messaging, credentials and an operations console. Connact Networks starts from a foundation where these already exist, each labelled with its delivery state on the platform page, and spends the programme on what is specific to your institution.
Does it replace our event app?
No. The event app runs the event. The network keeps participants, speakers, partners and knowledge connected between editions, and connects to your registration, accreditation and event systems.
What happens to our existing public website?
It stays. The website informs the world, the network activates the community, and the CRM verifies the relationship. We do not duplicate your public site. We convert its visitors into identified, governed participation.
Ownership, hosting and integration
Who owns the brand, the data and the governance rules?
You do. The institution owns its product direction, brand, data and governance. Deployment model, data flows and operational responsibilities are agreed during discovery and written down before delivery begins.
Can it run inside our own cloud, or in our country?
Yes. Connact-managed cloud, your own cloud or private environment, and in-country residency are all supported deployment models. The complete system, application, database, search, storage and media, deploys as containers into your environment, under your own keys and network perimeter.
Can we export all of our data?
Yes. Full export is available at any time, at no cost, and this is written into the contract. Your data lives in your own PostgreSQL instance, so it stays portable.
Who decides what a member’s profile shows?
The member decides, item by item: public, link only, or available on request. The institution sets the rules for eligibility, access, moderation and publishing, and the member controls how far their own information is disclosed within those rules.
How does it integrate with our CRM, CMS and identity provider?
Through OpenAPI-documented REST APIs, OAuth 2.0 and OpenID Connect, event webhooks and a TypeScript SDK. Your CRM or membership system stays authoritative for eligibility and records; the network receives or verifies only the signals you approve.
What technology is it built on?
.NET 8 on Linux containers, React with server-side rendering, PostgreSQL, a self-hosted search engine, S3-compatible object storage and Redis. Identity uses OAuth 2.0 and OpenID Connect. Integration uses OpenAPI-documented REST APIs, webhooks and a TypeScript SDK.
Are there mobile apps?
The network is delivered for the web as standard. Native iOS and Android apps are an optional part of delivery, built from one shared React Native codebase and published under your institution’s own developer accounts.
Do you support Arabic and right-to-left?
Yes. Layout, typography and bilingual information architecture are designed in from discovery, not added afterward. Right-to-left affects the whole product, which is why it has to be a decision made early.
Engagement and cost
Why does the engagement have to begin with paid discovery?
Because the right network model depends on member journeys, governance, existing systems, hosting constraints and how success will be measured. Discovery makes those decisions explicit before anyone commits to delivery. You keep the prototype, scope, roadmap and investment range whether or not we build it.
What does it actually cost?
Discovery is a fixed fee. Design and delivery are quoted as a programme once discovery has defined the scope. Ongoing cost is an annual institution-wide licence plus an evolution retainer, never per seat, so the network does not get more expensive because it succeeded. We share indicative ranges in the first conversation.
Is it priced per member?
No. The licence is annual and covers the whole institution, so the network does not become more expensive as more members join.
Is there a free trial?
No, and there is no self-signup. Paid discovery takes the place of a trial. It produces a working prototype, a prioritised scope, a roadmap and an investment range, and you keep all of it whether or not we go on to build the network.
How many platforms do you take on each year?
A small number, on purpose, so that senior people stay on each programme from discovery through to evolution.
Ask the question that is not on this page.
Tell us about the institution and the network you have in mind. The people who would do the work read every enquiry and reply themselves.